by IntelliTrans | Jan 31, 2020 | Uncategorized
The old days of judging customer service effectiveness by call resolution and average talk time are over. It is time for organizations see customer service operations in a more systemic way. And, as a way to drive customer value, retention and advocacy. This is...
by IntelliTrans | Jan 31, 2020 | Uncategorized
Establish Baseline Metrics Observe historical data and compare results before and after, normalized by key industry metrics (average velocity, average terminal dwell), or through other controlled techniques. Drive Railcar Movement –...
by IntelliTrans | Jan 31, 2020 | Uncategorized
OT-5’s complicated registration process is being retired February 3rd and OT-57 picks up that same day. If you haven’t transitioned over now is the time! The Loading Authority OT-57 system provides a centralized, paperless process for registering private...
by IntelliTrans | Jan 31, 2020 | Uncategorized
OT-5’s complicated registration process is being retired February 3rd and OT-57 picks up that same day. If you haven’t transitioned over now is the time! The Loading Authority OT-57 system provides a centralized, paperless process for registering private...
by IntelliTrans | Aug 20, 2019 | Uncategorized
Within the transportation marketplace, brokers provide a myriad of services. Brokers fill the gaps between shippers, owner-operators, and draymen. Brokers also assist shippers and trucking companies with resource and technology-constraints. In addition, brokers help...
